Isabelle Cinquin

Isabelle Cinquin, VP Global Digital Business Development at L’ Oréal Group, is defining Customer Engagement Strategies for cutting edge brands adding digital lifestyle to their business model. Having more than 20 years experience in the most innovative customer centric organizations, such as Apple, Isabelle is driving cross-channel customer life cycle management and intelligence. In these organizations she piloted the development of geo-marketing, e-business, mobile and social engagement programs to enhance customer experience with a quantitative impact on business growth, sales and marketing efficiency.


Related Sessions

View full schedule